Lars Damgaard
strategic user experience designer
November 2nd 2014

The importance of designing empty states

When designing digital products with dynamic content, it’s tempting to design for the user who’s been using the product for a while. Designing a stream of content that has content in it just somehow seems like a more natural or more interesting point of departure than designing an empty stream of content.

However, it’s really important to make sure that the initial user experience is pleasant: the empty state is an obvious place to work on the first hand impression of your product and motivate the user to get started and perhaps explaining what needs to be explained about your product.

Thanks to @craigmdennis we now have a dedicated site that aggregates good examples of welldesigned empty states.